We strive to provide the best service for our customers. Please read our refund and cancellation policy carefully:
- Eligibility: Refunds or cancellations are applicable only for defective or damaged products, or if an order is not delivered.
- Process: Refund requests must be initiated within 7 days of receipt of the product by contacting our customer support team.
- Timeline: Refunds will be processed within 5-7 working days from approval. The credited amount will reflect in your bank account based on your bank’s policies.
- Non-Refundable Items: Products that are perishable or consumed cannot be refunded.
- Cancellations: Orders can be canceled before they are shipped. A full refund will be processed for such cancellations.